During
countless leadership sessions over the years, the above
has been shared in hallway whispers, as well as open, classroom
dialogue (usually when the accused is not present). "These
leadership tools are great, but so what. Unless so-and-so
(the voice is usually lowered to a whisper at this point)
starts walking the talk, we won't get anywhere."
And so it goes. As much as we all know we are ultimately
bigger than the circumstances in our life, what happens
if the "challenging circumstance" happens to be
our boss? The one who signs our paycheck, conducts our performance
review, and frankly, holds our future (and our family's
future) in their hands? What do we do then?
No amount of rhetoric is going to motivate an individual
past this roadblock. Not when they see the person of concern
take the ego-driven low road day-in and day-out. So what
can an individual do to make a difference?
If you find yourself in this camp, frustrated by the lack
of leadership above you, here are some of your choices:
Option A:
Be the victim - complain; share your
boss's shortfalls with all who aren't tired of hearing -
then act surprised at the lack of progress being made (including
your career);
Option B:
Be the 'quiet victim' - say nothing,
but let the furnace of contempt shave the energy, health
and joy off your life;
Option C:
Leave - quit your job, transfer to another
department (and possibly be one of the 75% who find the
same type of boss at their next job).
If circumstances are too difficult, sometimes option C above,
is the best choice. Of course, "too difficult"
can be determined by the boss having it in for a person,
or the individual conceding that they do not possess the
talents to live options 'D' and 'E' below.
Leaders that excel know growing as a leader requires living
a vision that takes them beyond their comfort zone - this
is what generates growth. Comfort zones are determined only
by us, but are revealed consistently to others.
Personal Responsibility:
Taking the Bull by the Horns
So let's consider two very effective
options - 'D' and 'E':
D) Be the 'quiet agent for change' - through
interactions with others, demonstrate the ability to take
the high-road, quietly modeling that the only shoes we walk
in are our own; demonstrate your ability to effectively
manage your emotions.
E) Lead - regardless of your position,
contribute in a fashion that demonstrates a strength, control
and ability to influence in a manner that moves people and
issues forward.
Through conversations with thousands of folks we know, it
is apparent that many people choose option D and E. This
option exemplifies a type of leader who, regardless of position
or rank, has mastered a set of tools that have no limit
to their effectiveness to create positive change.
Individuals who choose option D and E know that the incriminating
evidence they might collect on their boss isn't going to
amount to anything - and certainly won't be the driver in
creating change. Because we go towards our focus, these
individuals realize that this evidence of "off-the-path"
behavior, will only weaken their own success because their
effectiveness is intimately tied to their ability to operate
on a roll. Just as beauty is in the eye of the beholder,
so is discontent; concentrating on each faux pas by our
boss helps neither our boss nor ourselves.
What does it take to be a quiet agent for change (option
D)? How does one operate on a roll? Doesn't it take a sense
of personal responsibility for one's own actions? People
who take personal responsibility know they can choose how
they will act and react in any given situation. They have
a good sense of their own self-worth. They tend not to blame
others for their own missteps and problems. And they usually
have a good sense of humor - they can laugh at themselves.
What does it take to lead, regardless of your position in
a company? Option E individuals know that one of the strongest
ways to increase/change/grow a behavior is to acknowledge
it. Therefore, they point out, even to their supervisors,
when they see on-the-path behavior. Granted, the strength
of the relationship will determine the strength of the acknowledgement,
but regardless, these individuals still deliver. And it
has to be sincere. For example, "That was an outstanding
meeting, (boss). Everyone was heard and we set a clear plan
of execution." There. That's it. No need for more.
For some, such an acknowledgement would be seen as brown-nosing.
Leaders that are moving forward know that concerns about
brown-nosing are reserved for those dwelling in options
A through C above.
Acknowledging the boss delivers a message that reveals what's
important to E-type individuals. That can be followed by
asking questions that engage the boss. E-type individuals
don't judge their boss based on one incident. They know
that off-the-path behavior demonstrated by their supervisor
is not a verdict on their inability as a leader, but just
one moment in their supervisor's growth as a leader. These
individuals choose to engage those around them in full,
free, two-way communication, including those above them.
For example, "Jim, it's clear that you want to build
a world-class team. Where everyone listens fully to one
another. How can we make such a team a greater reality?"
Where will you use some of
these upward leadership ideas this week?
**Copied with permission of Steven
Vannoy of Pathways to Leadership
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